Bus stop installations range from a simple pole and sign, a rudimentary shelter, to full blown buildings. Management of incidents involving bus stops and other street furniture typically uses spreadsheets or paper based processes.

BSIMS is an incident management module specifically developed to provide functionality for maintenance contractors to carry out bus stop incident management activities in a ‘real time’ environment.

BSIMS records all faults, incidents and defect reports for bus stops across a complete geographic area. BSIMS can be configured to provide automated messaging to mobile phones giving easy contact to maintenance engineers.  By using hand held devices, engineers can work roadside, update the work they have carried out and move on to the next job without having to return to the office.

An interactive graphical module can be incorporated to display all open incidents overlaid onto a map to identify location details to support maintenance planning.